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For the purposes of this Shipping/Delivery Policy, unless otherwise noted, all references to Sweet Eats By Rachel include www.sweeteatsbyrachel.com. The Sweet Eats By Rachel website is a Bakery Goods site. By using the Sweet Eats By Rachel website, you consent to the data practices described in this statement.

 

All orders that are selected for shipping will be made to order and then shipped with estimated arrival between 1-3 business days before or on your selected event/due date. Orders are not shipped during weekends or holidays. During busy months Sweet Eats By Rachel is not responsible for delayed shipments. Delays are not under Sweet Eats By Rachel's control and are strictly within the delivery system. If there is a significant delay in shipping times with notice from the shipping facility, Sweet Eats By Rachel will contact you via email.

Sweet Eats By Rachel does not ship paid-for orders out of South Carolina state lines due to South Carolina's State Cottage Food Law. All orders will be shipped within South Carolina state lines. Gift orders or free samples that are not paid for are the only exceptions.

Shipping rates are flat rates chosen with USPS Priority Mail under Sweet Eats By Rachel. USPS Priority Mail has an automatic 1-3 business day delivery estimate and you will have free shipping fees for orders of $72 or more. If you prefer a quicker shipment, you may notify Sweet Eats By Rachel of your preferred alternative shipping method below with the addition of a shipping fee that will be given to you by Sweet Eats By Rachel at the time of your estimate/invoice. Shipping fees are subject to change through the shipping carrier. The start rates below are base prices and may be different at the time of your estimate:

Free Shipping                              Orders of $72 or more

USPS Priority Mail                        1-3 day delivery        Starts at $18.50

USPS Priority Mail Express          1-2 day delivery        Starts at $28.75

FedEx 2 Day                                 1-2 day delivery        Starts at $37.22

FedEx Priority Overnight             Overnight delivery   Starts at $66.19

Shipment Tracking will be available to you once the order is under the hands of the shipping carrier through the email and/or phone number you provided on your order inquiry. The tracking number will be active within 24 hours. Sweet Eats By Rachel is not responsible or liable for any delays, damages, broken cookies, or lost orders during shipping. All issues are strictly under the shipping carrier once out of the hands of Sweet Eats By Rachel. If there are any issues with the order during shipping, you will need to submit a claim to the shipping carrier.

Broken cookies can and may happen during shipment. Sweet Eats By Rachel packages orders to the best of her ability to prevent breakage, however, it is still a possibility. 

 

Sweeteatsbyrachel.com is not responsible for any taxes automatically applied to your order. Taxes are subject to your address and cannot be changed or removed. Taxes are applied to all orders, pickup, shipping, and delivery.

Local delivery is available for delivery areas within a 25-mile radius of Sweet Eats By Rachel with a delivery fee of $5. Any service areas beyond 25 miles cannot be delivered to and will need to select Pick Up or Shipping Methods. If you are unsure if you are within the 25-mile radius, please contact Sweet Eats By Rachel to see if you are within range. All deliveries are made between Monday - Saturday at the delivery hours of 9-5 pm. Sweet Eats By Rachel will contact you via email or phone at the number you provided on your order inquiry to notify you of the day of arrival. You will also be notified of any traffic or delays on the day of delivery.

Due to the orders being handmade food items, returns and exchanges are not applicable for all orders. For any other remaining issues, you will need to contact Sweet Eats By Rachel.

Any orders that contain edible marker, food coloring paint, or edible luster dust can be subject to coming off, smudging, or bleeding during shipping. Due to this, Sweet Eats By Rachel is not responsible for how orders may look after transit. When agreeing to terms and conditions, you agree to this if your order contains any of the above.

 

Contact Information

Sweet Eats By Rachel welcomes your questions or comments regarding this Statement of Shipping/Delivery. If you believe that Sweet Eats By Rachel has not adhered to this Statement, please contact Sweet Eats By Rachel at:

 

Sweet Eats By Rachel

218 Dillard Rd

Duncan, South Carolina 29334

 

Email Address:

sweeteatsbyrachelsc@gmail.com


Effective as of July 25, 2023

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